PRIVACY POLICY

Allbuild Construction LLC

Effective Date: April 5, 2026

Last Updated: April 5, 2026

Contact Information: – Phone: 346-742-0123 – Email: info@allbuildconstruction.org – Website: allbuildconstruction.org – Service Area: North Houston, Texas and surrounding areas

1. INTRODUCTION AND SCOPE

Allbuild Construction LLC (“Company,” “we,” “us,” “our,” or “Allbuild”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your information when you interact with our website, services, communications (including SMS, email, phone, and chat), and services in the North Houston, Texas area.

This Privacy Policy applies to all customer and prospective customer interactions with Allbuild Construction LLC, including through: – Our website (allbuildconstruction.org) – Text message (SMS) communications – Email correspondence – Phone calls and voicemails – Website contact forms and chat – Third-party scheduling and communication platforms

2. INFORMATION WE COLLECT

2.1 Contact Information

We collect information you directly provide to us: – Full name – Phone number(s) – Email address(es) – Physical mailing address – Property address (project location)

2.2 Project Information

Project type and description
Project scope and requirements
Budget and timeline preferences
Photos or videos of your property (with your permission)
Existing home features and conditions
Special requests or accommodations
References or testimonials

2.3 Communication Records

SMS text message history
Email correspondence
Website chat transcripts
Call recordings (if you consent)
Voice transcripts
Interaction timestamps and duration

2.4 Payment Information

Payment method (last 4 digits of card, only for processing)
Billing address
Invoice history
Payment status and history
Credit check results (if applicable)

2.5 Website Usage Data

IP address
Browser type and version
Operating system
Pages visited and time spent
Referring website
Device type (mobile, desktop, tablet)
Approximate location (city/state level)
Search terms entered on our website

2.6 Automatically Collected Information

When you use our services, we may automatically collect: – Device identifiers – Cookies (see Section 13) – Web beacons and similar tracking technologies – Server logs – Analytics data

3. HOW WE COLLECT YOUR INFORMATION

3.1 Direct Collection

We collect information directly from you when you: – Fill out online contact forms on our website – Initiate SMS text message conversations – Call or email us – Use our website chat feature – Schedule appointments online or by phone – Request estimates or proposals – Send project photos or documents – Complete a contract or project signup

3.2 Automated Collection

We automatically collect information through: – Cookies and similar tracking technologies (see Section 13) – Web server logs – Third-party analytics tools – Make.com integration (workflow automation platform) – Twilio (SMS platform) – Google Workspace (email and productivity tools) – Stripe (payment processing)

3.3 Third-Party Sources

We may receive information about you from: – Google My Business reviews and directions – Yelp and similar review platforms – Homeowner referrals – Permit records and public databases – County assessor records (for project verification) – Credit check services (if applicable to your project)

4. AI AND AUTOMATED PROCESSING DISCLOSURE (TRAIGA COMPLIANCE)

4.1 AI Technology Used

IMPORTANT NOTICE: Allbuild Construction LLC uses artificial intelligence technology in compliance with the Texas Responsible AI Governance Act (TRAIGA, effective January 1, 2026).

We use Anthropic Claude AI to: – Analyze and respond to customer inquiries – Triage and categorize incoming requests – Draft email and SMS responses – Answer frequently asked questions – Schedule and confirm appointments – Generate follow-up communications – Extract key information from messages – Categorize leads and projects

4.2 How Your Data is Processed by AI

Your personal information may be processed by AI systems to: – Identify your project needs and preferences – Categorize the type and urgency of your request – Draft personalized responses and follow-ups – Route your inquiry to the appropriate team member – Extract key project details from photos or descriptions – Suggest relevant services or upgrades

4.3 AI Processing Safeguards

AI-generated responses are reviewed by humans before sending (when time-sensitive)
No critical decisions affecting your legal rights are made solely by AI
All AI-assisted communications are clearly identified in this policy
You have the right to human review of any decision
Our AI system is designed for accuracy and bias mitigation

4.4 Your AI Rights

You have the right to: – Request human review of any AI-generated communication or decision – Opt out of AI-processed communications (request human handling only) – Access information about how your data was processed by AI – Appeal any automated decision by contacting us at 346-742-0123 – Request a copy of AI processing records related to your account

4.5 TRAIGA Compliance Statement

This disclosure complies with Texas Business & Commerce Code § 64.101 et seq. Violations of TRAIGA may result in liability up to $200,000 per violation. We maintain records of all AI-assisted communications and processing activities.

5. THIRD-PARTY SERVICE PROVIDERS

We share your information with carefully selected service providers who help us operate our business:

5.1 Automation and Workflow Platform

Make.com (formerly Integromat) – Automates appointment scheduling – Manages workflow automation and follow-up sequences – Integrates with SMS, email, and calendar systems – Sends automated reminders and updates – Processes and stores project metadata

5.2 SMS and Messaging Provider

Twilio – Sends and receives SMS text messages – Stores SMS communication history – Handles opt-out (“STOP”) requests – Complies with TCPA requirements – May store message content on Twilio’s secure servers

5.3 AI Processing Provider

Anthropic (Claude AI) – Processes your inquiries and requests through Claude AI – Analyzes message content to draft responses – Extracts project information from your descriptions – May temporarily store messages during processing – Subject to Anthropic’s privacy policy and data handling practices – Does not sell your data or use it for model training (per our agreement)

5.4 Payment Processing

Stripe – Processes credit card and payment transactions – Securely stores payment method information – Generates payment receipts and invoices – Handles payment disputes and refunds – Subject to PCI DSS compliance standards – Does not share your payment data with other vendors

5.5 Email and Productivity Suite

Google Workspace (Gmail, Drive, Calendar, Docs) – Stores email correspondence – Manages project documents and files – Schedules appointments and reminders – Stores photos and project plans – May process email content through Google’s systems

5.6 Other Service Providers

Scheduling tools (Calendly or similar)
CRM platforms
Accounting and invoicing software
Cloud backup and storage services
Website hosting and analytics

5.7 Subcontractors

When you engage Allbuild for a project, we may share necessary information with licensed subcontractors: – Project scope and location – Your contact information – Project timeline and budget – Photos and project specifications – Payment and scheduling information

All subcontractors are required to: – Sign confidentiality and data protection agreements – Comply with Texas data privacy laws – Limit use of your information to the specific project – Not share your information with third parties without consent

6. HOW WE USE YOUR INFORMATION

6.1 Primary Purposes

We use your information to: – Respond to your initial inquiry and provide estimates – Confirm and manage your appointments – Provide project updates and timelines – Send appointment reminders and follow-up communications – Process payments and invoices – Perform the contracted services – Maintain warranty and post-project records – Comply with legal and regulatory requirements

6.2 Communication and Service Purposes

Schedule site visits and inspections
Answer questions about your project
Provide project status updates
Send invoice and payment reminders
Request warranty feedback or reviews
Conduct post-project follow-up
Address customer service issues
Respond to complaints or disputes

6.3 Business Operations

Improve our services and customer experience
Train staff and subcontractors
Route projects to appropriate specialists
Track project timelines and budgets
Maintain financial and accounting records
Evaluate subcontractor performance
Manage inventory and material procurement

6.4 Legal and Compliance Purposes

Comply with Texas construction laws
Obtain necessary permits and approvals
Maintain lien rights documentation
Comply with tax and labor laws
Respond to legal requests or lawsuits
Prevent fraud or illegal activity
Document performance and warranty claims
Maintain records as required by Texas Property Code

6.5 Marketing and Business Development

Request testimonials or case studies (with consent)
Request permission to use photos for portfolio (with consent)
Inform you of new services we offer (with consent)
Send occasional business updates (opt-in basis only)
Conduct customer satisfaction surveys (optional)

We will NOT use your information for marketing purposes without your explicit prior consent, and we do not sell your information to third parties for their marketing.

7. SMS AND TEXT MESSAGING PRIVACY

7.1 TCPA Compliance

SMS communications are governed by: – The Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227 – Texas SB 140 (telephone consumer protection) – FCC regulations on SMS messaging

7.2 Message Types and Frequency

We send SMS messages for: – Appointment confirmations (1-2 per appointment) – Appointment reminders (1-2 days before) – Project updates and status (as needed during project) – Invoice notifications (as needed) – Follow-up requests (limited to relevant projects)

Expected frequency: 2-10 messages per month during active projects, fewer otherwise.

7.3 Opt-In and Consent

By providing your phone number, you consent to receive SMS messages. This consent is: – Separate from other communications (email, phone) – Voluntary and not a condition of service – Can be withdrawn at any time by replying “STOP”

7.4 Opting Out

To stop receiving SMS messages from Allbuild: 1. Reply “STOP” to any message 2. You will receive one confirmation message 3. Then no further messages will be sent 4. No SMS charges will apply

To resume messages: – Reply “RESUME” to the number you originally texted

7.5 Standard Message Rates Apply

Your wireless carrier’s standard SMS rates apply
Allbuild does not charge for messages
Contact your carrier for details on message and data rates

7.6 Message Content Privacy

SMS messages are transmitted through Twilio’s servers
Messages are treated as private communications
Your phone number will not be shared with marketing companies
We do not share your number on marketing lists or call lists
Messages may be stored for record-keeping (7-year retention)

7.7 Support

For SMS issues or questions, contact us: – Reply “HELP” to get support options – Call 346-742-0123 – Email info@allbuildconstruction.org

8. DATA RETENTION

8.1 Project Records

Active project information is retained for: – Duration of project plus 7 years (per Texas Property Code § 53.001 et seq.) – Includes contracts, invoices, photos, estimates, and communications – Required for mechanic’s lien claims and warranty purposes

8.2 Financial Records

Payment records are retained for: – 7 years minimum (per Texas accounting and tax laws) – Includes invoices, receipts, and payment history – Available for tax audits and lien claims

8.3 Communication Records

SMS, email, and chat records are retained for: – Duration of project plus 3 years – Longer if needed for legal disputes – Can be deleted earlier upon request (unless legally required)

8.4 Marketing Contacts

If you opt in to marketing communications: – We retain your information until you opt out – You can request deletion at any time by replying “STOP” – Deleted upon opt-out (SMS), or within 30 days (email)

8.5 Website Analytics

Anonymized website usage data is retained for: – 26 months (Google Analytics default) – Does not identify you personally – Deleted automatically after retention period

8.6 Payment Information

Credit card information is: – Not stored by Allbuild (processed by Stripe) – Stripe retains for up to 7 years per PCI DSS standards – Never stored in plain text on our systems – Only last 4 digits stored for reference

8.7 Early Deletion

You may request deletion of your information at any time: – Subject to legal retention requirements – Project records may be summarized or anonymized instead – Contact us at 346-742-0123 or info@allbuildconstruction.org

9. TEXAS DATA PRIVACY AND SECURITY ACT (TDPSA) RIGHTS

9.1 Your TDPSA Rights

As a Texas resident, you have the following rights under the Texas Data Privacy and Security Act (TDPSA):

Right to Know

You have the right to request what personal information we collect, use, or share about you.

Right to Access

You have the right to request a copy of the personal information we have about you in a portable, machine-readable format.

Right to Correct

You have the right to request that we correct inaccurate or incomplete personal information about you.

Right to Delete

You have the right to request deletion of personal information we have collected from you, subject to exceptions: – Information necessary to complete your project – Information required by law (tax records, mechanic’s lien documentation) – Information needed to prevent fraud or security issues – Information necessary for legal claims or disputes

Right to Opt-Out of Profiling

You have the right to opt out if we use your information to make automated decisions about you (such as pricing or service eligibility). We do not engage in such profiling, but you may request this opt-out.

Right to Appeal

If we deny your request, you have the right to appeal our decision: – Submit an appeal in writing to info@allbuildconstruction.org – Include “TDPSA Appeal” in the subject line – Specify which request was denied and why you disagree – We will respond within 30 days of your appeal

9.2 Submitting Your Request

To exercise any TDPSA right:

Contact us: – Email: info@allbuildconstruction.org – Phone: 346-742-0123 – Mail: Allbuild Construction LLC, North Houston, TX (project address on file)

Include in your request: – Your name and current contact information – Description of your request and what information it concerns – “TDPSA Request” or “Privacy Request” in subject line – Proof of identity (last 4 digits of phone number, email address, etc.)

9.3 Response Timeline

We will respond to your request within: – 45 days of receipt (standard) – 15 days if your request involves access only – We may extend by 15 additional days if your request is complex

10. CHILDREN’S PRIVACY

10.1 No Knowingly Collecting from Minors

Allbuild Construction LLC does not knowingly collect personal information from children under 13 years of age.

10.2 If We Learn of Collection

If we become aware that we have collected information from a child under 13: – We will delete the information immediately – We will notify the parent or guardian – We will not use the information for any purpose

10.3 Parental Consent

If a parent or guardian believes we have collected information about their child, they should contact us immediately at 346-742-0123 or info@allbuildconstruction.org.

10.4 Teen Engagement

If a teenager (13-18) wants to engage with our services: – A parent or guardian must provide consent – The adult must sign the contract and assume liability – We recommend family presence for site visits and discussions

11. DATA SECURITY

11.1 Security Measures

We implement reasonable safeguards to protect your information: – Encryption of data in transit (HTTPS/SSL) – Encryption of sensitive data at rest – Secure password policies for employee access – Limited employee access (need-to-know basis) – Regular security audits and updates – Secure deletion of archived data

11.2 Payment Security

All payment processing occurs through Stripe’s encrypted servers
We never store full credit card numbers
Payment information is PCI DSS compliant
Regular security monitoring and fraud detection

11.3 Email Security

Google Workspace provides encrypted email
Two-factor authentication for email accounts
Virus and malware scanning
Phishing and spam filters

11.4 Limitations

While we take security seriously: – No system is 100% secure – Unauthorized access is always possible despite safeguards – You are responsible for keeping your passwords confidential – If you believe your information has been compromised, contact us immediately

11.5 Employee Training

All employees receive privacy and security training
Regular updates on data protection practices
Confidentiality agreements required
Background checks for employees with data access

12. DO NOT SELL OR SHARE MY PERSONAL INFORMATION

12.1 Explicit Commitment

Allbuild Construction LLC does NOT sell or share your personal information with third parties for their marketing purposes.

Specifically: – We do not sell your phone number to marketing companies – We do not trade your email address for advertising purposes – We do not share your information with data brokers – We do not authorize third-party use of your data

12.2 Permitted Sharing

The only exceptions are sharing with: – Service providers who help us operate (Make.com, Twilio, Stripe, Google Workspace) – Licensed subcontractors for your specific project – Legal authorities when required by law – Your chosen contractors or service providers (with your consent)

12.3 No Third-Party Advertising

We do not: – Use your information for third-party advertising – Share your information with ad networks or publishers – Engage in data brokering – Participate in information exchanges for marketing

13. AUTOMATED DECISION-MAKING

13.1 AI-Based Categorization

Allbuild uses Claude AI to categorize and analyze your requests: – Lead categorization (urgent, standard, follow-up) – Project type identification – Service recommendation – Priority routing to team members

13.2 No Automated Legal Decisions

Important: We do NOT make automated decisions that would have legal effects on you, such as: – Denying service automatically – Determining pricing automatically without human review – Setting payment terms without human review – Categorizing you as a credit risk without human evaluation

Any decision affecting your service requires human review and approval.

13.3 Your Right to Human Review

You have the right to request human review of: – Any AI-generated response or communication – Any AI categorization of your request – Any AI-generated recommendation or decision – The basis for any automated decision

To request human review, reply “HUMAN” to any message or call 346-742-0123.

14. COOKIES AND TRACKING TECHNOLOGIES

14.1 Use of Cookies

Our website uses cookies for: – Session management (keeping you logged in) – Remembering your preferences – Analyzing website usage (Google Analytics) – Security purposes (fraud detection)

14.2 Cookie Types

Essential cookies: Required for website functionality (cannot be disabled)
Analytics cookies: Track website usage (can be declined)
Marketing cookies: Used for advertising (can be declined)

14.3 Cookie Disclosure

We use: – Google Analytics for website traffic analysis – Session cookies for website functionality – No third-party advertising cookies (non-essential)

14.4 Opt-Out

You can control cookies through: – Your browser settings (disable most cookies) – Cookie banner on our website (decline optional cookies) – Google Analytics opt-out extension – Disabling JavaScript (may limit functionality)

14.5 Do Not Track

If you have “Do Not Track” enabled in your browser: – We honor this preference – We do not engage in behavioral advertising – Analytics may still be used for website optimization

15. DATA BREACH NOTIFICATION

15.1 Our Commitment

If a data breach occurs that compromises your personal information: – We will investigate immediately – We will notify you without unreasonable delay – We will provide details on: – What information was affected – When the breach was discovered – What steps we are taking – How to protect yourself

15.2 Notification Methods

We will notify you by: – Email to your last known address (primary method) – SMS to your phone number (if email fails) – Phone call (for serious breaches) – Posted notice on our website (for mass breaches)

15.3 Regulatory Notification

We will comply with Texas notification laws: – Texas Identity Theft Enforcement and Protection Act (Bus. & Com. Code § 521.001 et seq.) – Notification to Texas Attorney General if required – Notification to credit reporting agencies if required

15.4 Your Rights After Breach

You have the right to: – Request a detailed breach report – Obtain free credit monitoring (if applicable) – File a dispute with your credit card company – Report to credit reporting agencies

16. LINKS TO THIRD-PARTY WEBSITES

16.1 External Links

Our website may contain links to third-party websites. We are not responsible for: – Their privacy practices – Their data security – The accuracy of their information – Their content or advertising

16.2 Your Responsibility

When you visit external sites: – You are subject to their privacy policies – Your information is governed by their policies – We recommend reviewing their privacy statements – We are not liable for their data practices

16.3 Social Media Links

If we link to our social media accounts: – Your use is governed by their policies – We recommend reviewing platform privacy policies – We do not control content shared on their platforms

17. CHANGES TO THIS PRIVACY POLICY

17.1 Right to Modify

Allbuild reserves the right to modify this Privacy Policy at any time. Changes become effective: – When posted to our website (allbuildconstruction.org) – Upon email notification to your last known email address – 10 days after written notice by mail – For SMS opt-ins, in our next message

17.2 Continued Use

Your continued use of our services after notification constitutes acceptance of the modified policy.

17.3 Significant Changes

For material changes that negatively affect your privacy, we will: – Provide prominent notice – Give you 30 days to opt out – Request explicit consent if required by law

17.4 Archived Versions

Previous versions of this Privacy Policy are available upon request.

18. INTERNATIONAL PRIVACY

18.1 US-Only Service

Allbuild Construction LLC operates exclusively in North Houston, Texas, USA. This Privacy Policy complies with: – Texas state laws – US federal laws (TCPA, etc.) – No international data transfers

18.2 Non-US Residents

If you are not a US resident: – These terms apply to you – US laws govern your information – You consent to storage in the United States – International users may have additional rights under their home country laws

19. ACCESSIBILITY AND CONTACT FOR PRIVACY REQUESTS

19.1 How to Contact Us

For Privacy Requests, Questions, or Concerns:

Allbuild Construction LLC – Phone: 346-742-0123 – Email: info@allbuildconstruction.org – Website: allbuildconstruction.org – Mailing Address: Address on file for your project – Service Area: North Houston, Texas

19.2 Response Guarantee

We respond to all privacy inquiries within: – 45 days (standard requests) – 15 days (access-only requests) – 30 days (general questions)

19.3 Accessible Formats

If you need this Privacy Policy in an accessible format: – Large print – Audio format – Braille – Other reasonable accommodations

20. ACKNOWLEDGMENT AND CONSENT

By engaging Allbuild Construction LLC or using our services, you acknowledge that:

You have read and understood this Privacy Policy
You consent to the collection and use of your information as described
You consent to AI-assisted processing of your information (with right to opt out)
You consent to SMS communications (with right to opt out via “STOP”)
You understand your TDPSA rights and how to exercise them
You consent to sharing with necessary service providers and subcontractors
You understand our data retention and security practices
You consent to electronic communication and digital records

Effective Date: April 5, 2026

Version 1.0 – Enhanced for TRAIGA Compliance and Texas Data Privacy Requirements

This Privacy Policy complies with: – Texas Responsible AI Governance Act (TRAIGA) – Texas Business & Commerce Code § 64.001 et seq. – Texas Data Privacy and Security Act (TDPSA) – Telephone Consumer Protection Act (TCPA) – Texas SB 140 – Texas Property Code § 53.001 et seq. – Federal privacy laws and regulations

For questions or privacy concerns, contact us at 346-742-0123 or info@allbuildconstruction.org. We take your privacy seriously and are committed to transparency in how we use your information.